Billing & Plan FAQs

When does my billing month end?
Golden State Cellular has 3 different billing cycles at the current time — The 1st, 11th & 21st. You can identify which cycle you are on by the “Bill Date” on the first page of your bill, or by calling us at 800-453-8255.
 
How do I find my phone number and related information on my bill?
The phone specific information starts on page 2 of your bill if you have only one line, or page 3 if you have multiple lines.
 
How much am I charged for going over my minutes?
The overage charge is plan specific, ranging from 20¢ to 45¢ per minute over your plan allowance. That price is also subject to change.
 
How do I know what plan I have?
Your plan information is located in the phone specific breakdown on your bill. You will see the basic plan you are on and any features,
extra minutes, etc. will be listed below that.
 
Can I change my plan anytime?
You have the option to change your plan as your needs change. (This does not automatically renew your contract.)  If you have a current contract you may be charged a fee if you drop below the minimum plan available on your contract.