GSC News Release — Fraud Alert

FOR IMMEDIATE RELEASE: 06–27-11: Jamestown, Cal­i­for­nia. Golden State Cel­lu­lar Announces a “Fraud Alert” — A scam reported by cel­lu­lar car­ri­ers across the coun­try has sur­faced in the Mother Lode. How it works: An indi­vid­ual ran­domly dials a cel­lu­lar cus­tomer and announces them­selves as a rep­re­sen­ta­tive of the com­pany and offers a prize or dis­count. They then ask for infor­ma­tion to ver­ify the account such as name, pass­word, last four dig­its of social secu­rity num­ber, etc. Armed with the proper infor­ma­tion they then call the car­rier and rep­re­sent them­selves as the cus­tomer and request changes to the account allow­ing them access. Golden State Cel­lu­lar would like to make con­sumers aware of this sit­u­a­tion and sug­gest using cau­tion when receiv­ing a call request­ing this type of infor­ma­tion. One of the eas­i­est ways to con­firm the iden­tity of the caller is to ask for their name and num­ber and tell them you will call them back. Make sure the num­ber is a ver­i­fi­able “pub­lished” num­ber. For instance, GSC cus­tomers would be instructed to call 611 from their GSC phones or to con­tact our call cen­ter at 800–453-8255. Both could be con­firmed by vis­it­ing our webpage.

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